Free local delivery to offices/ via SF express self-pick station 本地寫字樓或順豐站自取包郵

Returns|Exchange|換貨政策


 收貨後發現尺碼不合? 大可放心! 您可在收貨後7天內免費換貨!

填妥貨品內的換貨單並聯絡我們客戶服務員提出換貨。我們會查詢相關貨品倉存並為你安排。
如果貨品已決貨 我們會建議另選其他貨品作退換(價值必須已同等或以上的貨品為準)。
退貨地址 (不接受上門退貨):
JM Group Limited
香港葵涌青山道543-549號 瑞康工業大廈 11樓  
電話:(852) 5716 8144

換貨須知

請留意以下項目:
1.收到貨品後起計是否未超過7天?
2.貨品是否並未拆牌?
3.貨品是否完好無缺, 未曾使用、穿著或清洗?
4.有否保留貨品的原有包裝?
5.有否聯絡我們確定所有換貨細節? 

6.有否填好換貨表格?


在我們收到退貨前您有責任保管貨品, 請小心處理。
如貨品符合以上項目, 請即將之退回MingStyle Room。

換貨時間 

退貨貨品大約於 2個工作天內收到。 經我們核實貨品無誤後會在2天內安排處理。 存放於供應商貨倉之貨品, 送貨可能需時7-14個工作天。
整過流程大約21天左右。
關於每件貨品的特定送貨時間, 或遺失換貨單 請與客務員聯絡。

Exchange Policy

Pick the wrong size on your purchase?  Don't worry, you have 7days to make up your mind for exchange.

Inside each merchandise, there is an exchange slip for your use.  You can contact us to enquire the stock availability; if stocks are available; we will arrange an exchange for you.

If by chance the product is out of stock; you will be asked to exchange on different product with an equal value or more. 

Item return address (No self return):
JM Group Limited
11/F Sui Hong Industrial Building, 543-549 Castle Peak Road,
Kwai Chung, NT Hong Kong
Tel: (852) 5716 8144

Exchange Procedures

Please ensure you have checked the following:
1.Does your exchange item lines on the 7days exchange timeline?
2.Product includes all original branding and accessories attached?
3.Is the product in perfect re-sellable condition? Not washed? Not worn? No damage?
4.Did you keep all original packing?
5.Have you contact our staff and confirm the exchange procedures?
6.Have you enclose the exchange slip together with the returns?
Before we receive your return; please take the responsibility of the product.  
Once all the above is checked, please return the item to us.

Exchange Timeline

It will take around 2 working days for us to receive the return product.
Once received, our staff will check the product and proceed within 2 days.
It may take around 7-14days for the return goods to arrive from the supplier.
All in all, please allow 21days for the whole process.
For special cases, please contact our staff for more detail. 

MingStyle Room